Payment Policy
This policy outlines the payment policy rules and regulations for the use of the befkr.com service provided by Clenet Tech Private Limited. By accessing or making a purchase on our website, you agree to comply with and be bound by the following terms and conditions. The following terminology applies to this policy document: “Client,” “You,” and “Your” refer to you, the person who uses this service and complies with the Company’s terms of service. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to our Company. “Party,” “Parties,” or “Us” refer to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and therefore as referring to the same.
1. Introduction
We aim to provide a smooth and secure payment experience for all our customers purchasing. This policy outlines the accepted payment methods, payment terms, and procedures to ensure transaction transparency.
2. Accepted Payment Methods
We accept the following payment methods for all orders:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- Online Payment Gateways & Payment methods (e.g., Razorpay, Cashfree, NEFT, IMPS, UPI)
- Bank Transfers (only applicable for bulk or custom orders)
3. Payment Terms
- Full Payment: All orders must be paid in full before the product is shipped. This applies to all payment methods.
- Taxes and Fees: All prices are inclusive of GST or any other applicable taxes.
4. Payment Security
We take your payment security seriously. All online payments are processed through secure payment gateways that comply with industry-standard encryption and security protocols, ensuring that your personal and financial information remains safe.
- We use industry-standard SSL encryption to protect your payment information.
- All transactions are processed through a secure payment gateway. And all the transactions are done using government-approved financial institutions.
- We do not store or share your card details or banking information on our servers.
5. Payment Verification
In certain cases, we may need to verify your payment before processing your order:
- If there is a discrepancy in the payment details.
- If the payment is flagged as suspicious or potentially fraudulent by our payment processors.
In such instances, we will contact you to provide additional documentation or confirmation. Failure to provide the necessary information may result in the cancellation of your order.
6. Failed or Declined Payments
If your payment is declined or fails, you will be notified immediately, and the order will not be processed. Please contact your bank or payment provider for further assistance or try an alternative payment method.
7. Refunds and Chargebacks
Refunds will be processed according to our Refund Policy. Chargebacks initiated through your bank or payment provider without prior communication with us may result in account restrictions and additional fees.
8. Payment Disputes
If you encounter any issues with your payment or believe there has been an unauthorized charge, please contact our Customer Support team immediately at support@befkr.com. We will work with our payment processors to resolve the issue promptly.
9. Changes to this Policy
We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on our website and will apply to future transactions.
Contact Us
If you have any questions regarding our Payment Policy, please reach out to us at **support@befkr.com or** the contact number available on our site.
Thank you for choosing BeFkr for your needs!