Privacy Policy

Introduction:

Befkr ("we", "us", "our") is dedicated to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services as a refurbished laptop selling platform.

1. Information We Collect:

1.1. Personal Information:

• We collect personal information necessary to process orders and provide customer support, including name, contact details (email address, phone number), billing and shipping address, and payment information.
• This information is essential for fulfilling orders, delivering products, and communicating with you about your purchases.

1.2. Non-Personal Information:

We may collect non-personal information such as browser type, operating system, IP address, and pages visited on our website. This helps us analyze trends, improve our website functionality, and enhance your shopping experience.

2. Use of Information:

We use your personal information to:

• Process and fulfill your orders, including payment processing and shipping logistics.
• Communicate with you about your orders, account updates, and provide customer support.
• Customize your shopping experience and improve our products and services based on your preferences and feedback.
• Send promotional emails about new products, special offers, or other updates if you opt-in to receive them.

3. Disclosure of Information:

• We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products (e.g., shipping companies).
• Your personal information is not sold, traded, or otherwise transferred to outside parties for their marketing purposes without your consent.

4. Data Security:

• We prioritize the security of your personal information and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.
• Your personal information is stored securely on servers with restricted access limited to authorized personnel only.

5. Your Rights:

• You have the right to access, correct, or delete your personal information.
• You can manage your account details by logging into your account or contacting us directly for assistance.
• You may opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email or contacting us.

6. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Refurbished Laptop Specifics:

• As a refurbished laptop selling platform, we may collect additional information related to the condition, specifications, and warranty details of the laptops listed on our website.
• Information regarding laptop condition (e.g., refurbished, like-new), specifications (e.g., RAM, processor type), and warranty terms may be collected to assist customers in making informed purchasing decisions.

8. Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or feedback from customers. Any updates will be posted on our website with an effective date.

9. Contact Us:

If you have any questions about this Privacy Policy, our practices, or wish to exercise your rights regarding your personal information, please contact us at support@befkr.com